Frequently Asked Questions
Everything you need to know about your next timeless piece.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the United States. Expedited and overnight shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy for products purchased on our website. Items must be in their original, unworn condition with all packaging and tags intact to qualify for a full refund.
Do Timex watches come with a warranty?
Yes, all Timex watches are covered by a one-year limited manufacturer's warranty against defects in materials and workmanship from the date of purchase.
How do I adjust the size of my watch band?
Many of our expansion bands can be adjusted at home, while link bracelets may require a jeweler's assistance. Please refer to our online sizing guides for step-by-step instructions.
Are Timex watches water-resistant?
Most Timex watches are water-resistant to depths of 30, 50, or 100 meters. Check the case back of your specific model to confirm its water resistance rating before exposure to moisture.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Affirm for installment billing.